MESSAGING TERMS · OPT-IN & CONSENT

Text messages from Fastbay

Who texts you: Fastbay Automotive LLC dba Fastbay Automotive (Fix My Car Mike) from +1 (864) 332-7145 (+18643327145) via InfiniReach. Same number is the shop voice line.

Message types (transactional shop updates — not marketing blasts):

• RO / estimate updates and approve or deny links
• Ready-for-pickup notices
• Payment notices
• Appointment reminders
• Optional deferred-work follow-ups about work you postponed

These are transactional messages about your vehicle visit with the shop. We do not use this number for unrelated advertising campaigns.

HOW YOU OPT IN (OPTIONAL)

Primary opt-in — online check-in checkbox (unchecked by default): On the key-drop / check-in form you may check: “I agree to receive transactional SMS/text messages from Fastbay Automotive (+1-864-332-7145) about my vehicle: RO/estimate updates, ready for pickup, payment notices, and appointment reminders.” Checking that box is optional and is not required to submit a key drop. Transferring keys alone does not opt you into SMS.

• At the shop: clear verbal consent for transactional texts also counts as opt-in.

• Text-to-check-in keyword: texting the shop SMS number with exactly check in, checkin, check-in, ci, or start (whole message) requests a one-time check-in link reply only. That is not full transactional SMS opt-in. Other texts are not auto-answered.

• Email: estimates and invoices may still be emailed when you provide an email address, independent of SMS consent.

No texts are sent for marketing campaigns. Reply STOP anytime to cancel; reply HELP for help.

RATES, FREQUENCY, HELP & STOP

Message and data rates may apply. Message frequency varies with your repair visit (typically a few messages per open work order).

Reply STOP to cancel further texts. Reply HELP for help. You can also call (864) 332-7145.

PRIVACY NOTE

We use your phone number and visit details to diagnose, estimate, repair, bill, and communicate about your vehicle. We do not sell your phone number. Texts are for shop service communications related to your visit. See /privacy and public business info at /about. Questions: (864) 332-7145.